Privacy Policy

We collect the following categories of information:

• Information you provide. When you submit our contact form or email us, we collect your name, email address, company name (optional), and the contents of your message.
• Information collected automatically. When you visit the Site, our hosting and infrastructure providers may automatically log technical data such as your IP address, browser type, device information, referring pages, and timestamps, for security, reliability, and analytics.
• Cookies. We use a minimal set of cookies and similar technologies that are necessary to operate the Site and, where applicable, to understand aggregate usage. You can control cookies through your browser settings.

• To respond to your inquiries and provide the Services you request.
• To operate, maintain, secure, and improve the Site and Services.
• To communicate with you about your request, our Services, and relevant updates.
• To comply with legal obligations and enforce our terms and rights.

We do not sell your personal information, and we do not use the contents of your messages for any purpose other than responding to and serving you.

We share information only with trusted service providers who process it on our behalf, and only as needed to operate our business. These include:

• Hosting & infrastructure (e.g., Vercel) to serve the Site.
• Email delivery (e.g., Resend) and our email host to transmit and store contact-form submissions and correspondence.
• Analytics & search tools (e.g., Google Search Console, Bing Webmaster Tools) to understand and improve how the Site is found and used.

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a business transfer. These providers may process data in the United States and other countries.

We retain personal information for as long as needed to fulfil the purposes described in this Policy — for example, to respond to your inquiry and maintain our business records — and thereafter as required by applicable law. You may request deletion at any time (see "Your rights" below).

We use reasonable administrative, technical, and organizational measures designed to protect your information. Transmission to and from the Site is encrypted in transit (HTTPS). However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our providers may store and process your information in the United States and other jurisdictions whose data-protection laws may differ from those in your country. Where required, we rely on appropriate safeguards for such transfers.

Depending on your location, you may have the right to access, correct, update, port, or delete your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email us at sales@tristrand.tech. We will respond in accordance with applicable law.

The Site and Services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

The Site may link to third-party websites or services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated as appropriate.

If you have questions or requests regarding this Policy or your information, contact us at sales@tristrand.tech.